IT Solutions
and Services
Full lifecycle IT services from project planning, system implementation, and maintenance and support.
COMMERCIAL OFF-THE-SHELF (COTS) SOFTWARE IMPLEMENTATION
We are experts in the implementation of COTS solutions for land management, permitting, licensing, inspecting, regulation compliance and enforcement, case management, grant management, asset management, electronic document management, and Geographic Information System (GIS).
CLOUD SERVICES
We build and manage cutting-edge solutions in the cloud to deploy our customer’s applications and data storage with better cost, security and scalability than traditional, on-premise infrastructure.
AGILE SOFTWARE AND WEB APPLICATION DEVELOPMENT
We develop web based applications and databases that tailor to our client’s business needs.
IT ADVISORY AND ENTERPRISE SUPPORT SERVICES
We provide full lifecycle of management and support services to client’s IT infrastructure, business applications, and databases from the strategic planning to operation, maintenance and help desk support.
TECHNOLOGY MODERNIZATION AND SYSTEM INTEGRATION
We modernize the client’s IT system using the most up-to-date technologies including technology assessment, project planning and budgeting, system design and implementation, legacy system and database migration, and full deployment support.
Commercial Off the Shelf Software (COTS) Integration – Featuring Accela
TechGlobal is a certified Business Partner and value added software reseller of Accela, a Government Software solution provider. We have been partners with Accela in implementing Accela Civic Platform solutions for the Government agencies since 2006.
We have industry leading expertise implementing Accela COTS solutions in large, complex enterprise environments. TechGlobal has used the power of the Civic Platform to implement high-impact enterprise solutions for land management, permitting, licensing, regulatory compliance, and enforcement for a range of clients.
TechGlobal is also experienced at implementing the Accela Civic Platform in an AWS cloud environment, an innovative approach that maximizes cost-savings, customization, and security for government agencies. For more information, click here.
Major implementations include:
- Permits Online System for U.S. Treasury Department’s Alcohol and Tobacco Tax and Trade Bureau (TTB)
- Enterprise Licensing System for State of Massachusetts
- Land Management System for Baltimore County, MD
- Fire Permits and Citizen Complaint Management System for Town of South Hampton, NY
- Land Management payment portal financial system integration, Howard County, MD
- Property Management Modernization Project, Department of Consumer and Regulatory Affairs of the District of Columbia
- Alcohol Licensing System, Alcoholic Beverage Regulation Administration (ABRA) of the District of Columbia
- Land Management Core System for Anne Arundel County, MD
Accela Civic Platform Expertise
Implementation & Configuration:
On-Premise and On-Cloud
- Land Management
- Licensing and Case Management
- Asset Management
- Accela Citizen Access (ACA)
- Accela Mobile Office (AMO)
- Accela Mobile Apps
- Accela GIS
- Electronic Document Review (EDR)
Reporting
- Ad-hoc
- Crystal Reports
- SSRS
Scripting and Integration
- Event Management Scripting Engine (EMSE)
- JavaScript
- SDK
- GovXML
- .NET/Java Interfaces
Other Related Services
- Legacy Data Conversion
- Custom Portlet and User Interface
- Software Installation and Configuration
- Payment Portal Configuration
- Financial System Integration
- Technical and End User Training
Cloud Services
TechGlobal is a certified partner with Amazon Web Services (AWS), the leading cloud services solution provider. We partner with AWS in implementing cloud solutions for government agencies.
We have multiple AWS-accredited professionals on staff to architect, implement, optimize, and manage custom solutions using AWS instances and the full range of AWS services. In addition, as an AWS partner, we can draw upon the expertise of true subject matter experts on staff at AWS, at no additional cost to out customers.
The major focal areas of our cloud services practice include:
- Platform-as-a-Service (PaaS): using the AWS platform to run workloads that would otherwise require the agency to build, secure and maintain its own server environments.
- For more information about our expertise in running Accela commercial off-the-shelf software (COTS) on AWS, please click here.
- Infrastructure-as-a-Service (IaaS): using AWS EC2 instances, S3 buckets, Glacier archival storage and other AWS services to replace the need for physical IT infrastructure assets.
- TechGlobal can architect scalable solutions in the cloud at lower cost and with higher security standards to meet your agency’s needs for data warehousing, long-term archival storage, disaster recovery, web servers and many more common business functions.
Software and
Web Application Development
TechGlobal houses a team of seasoned consultants and engineers that are ready to solve your business needs through custom information system development services using the most up to date technologies. We are in the business of exceeding expectations. Our software engineers are experienced in a range of product development and are required to maintain a high level of “freshness” with new technologies that can optimize development time.
TechGlobal carefully assesses the client’s needs in determining the best framework for each project. Agile principles were developed to address the inherent challenges in projects with uncertain requirements, complex technical solutions, or both. Our commitment to agility allows us to deliver high-quality solutions on-time, in-budget, fully meet client expectations, enhance user adoption and deepen IT support of the delivered system.
TechGlobal’s approach to the Scrum methodology consists of tools, templates and experienced Scrum Masters that allow the project team to ship product iteratively and incrementally. The benefits to the end user are frequent inspection for quality, adaptation to changing requirements, and transparency throughout the software development lifecycle (SDLC). Our Scrum process facilitates the entire project team to accelerate faster while integrating quality control and quality confirmation into every step of the implementation process.
Related services also include:
- Legacy Data Migration and Consolidation
- System and Database Integration
- Data Analysis, Reporting, and Dash Boarding
- Document Management
IT Advisory and Enterprise Support Services
TechGlobal’s IT advisory and management services enable efficient use of IT dollars to provide high availability, secure and efficient IT Infrastructure for users located in single location, across multi-time-zone, and/or stationed overseas. Our system administrators, system and network engineers work hand in hand with security officers to ensure all devises ranging from smartphones to security appliances are managed efficiently and provide the services and protection needed in this environment of rampant cybersecurity breaches.
Network Engineering
- Network Design and Refreshment
- Network appliances configuration and management
Security Management
- NIST 800-53 compliance
- System and Network security monitoring, and management
- FISMA audit support
Operation and Maintenance
- System upgrade and patching
- Backup and Recovery
- Standard Operation Procedure (SOP) management and Update
- Security document management and update
IT Advisory and Consulting Services
- Gap analysis
- IT strategic planning and budgeting
- Enterprise system planning and design
- Emerging technology evaluation
- Project Management
- IV&V
System Engineering
- System Architecture & Virtualization (VMWare)
- Cloud design and management
- Office 365 migration and management
- Storage Area Network (SAN) management and operation
- Managed Engine
- Information Security Assurance
Technology Modernization and Software Integration
Technology Modernization
- Requirements and Gap Analysis
- Technology evaluation
- Phased Implementation Plan and Strategy
- Full lifecycle of new application design and development including training and documentation
- Legacy Data Migration and Consolidation
- Enhancement, Operation, and Maintenance Support
System and Database Integration
- Application and database integration
- Geographic Information System (GIS) integration
- Document Management System Integration
- Financial system integration
- Agency’s existing system integration
- Other 3rd party software integration such as eSignature, data analytical tools, business intelligent tools, etc.
